Privacy Policy

Privacy Policy
Last Updated: January 18, 2026

This Privacy Policy explains how Easy Reach AI (“Easy Reach AI,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you visit EasyReachAI.com or use our services, software, and related tools (collectively, the “Services”).

By using the Services, you agree to the practices described in this Privacy Policy.

1) Information We Collect

We may collect the following categories of information:

A. Information You Provide

Contact details (name, email, phone number, company name, job title)

Account information (login credentials, profile details, preferences)

Billing details (plan selection, billing contact info, billing address/ZIP)

Payment card information is processed by our payment processor(s) and is not stored by us (see “Payment Processing”).

Communications (messages you send, support requests, onboarding notes)

B. Information Collected Automatically

Device and browser data (IP address, approximate location, browser type, operating system)

Usage data (pages viewed, features used, timestamps, clicks, referring/exit pages)

Cookies and similar technologies (see “Cookies & Tracking”)

C. Information From Integrations and Third Parties (If You Enable Them)

If you connect third-party services (for example: calendars, email, CRM, advertising, messaging, or telephony providers), we may receive information those services share with us based on your settings and permissions.

D. Messaging & Calls (SMS/MMS/Voice) (If Enabled)

If the Services include texting, call tracking, or voice features, we may collect:

Phone numbers, caller ID, call logs, and message metadata

SMS/MMS content and conversation history

Voicemail and call recordings (only if recording is enabled)
Standard carrier rates may apply. You can opt out of SMS by replying STOP (where applicable).

2) How We Use Information

We use information to:

Provide and operate the Services (accounts, automations, workflows, support)

Process subscriptions, invoices, and payments

Communicate with you (service updates, support, onboarding)

Improve performance, security, and user experience

Prevent fraud, abuse, and unauthorized access

Comply with legal obligations and enforce our agreements

3) Marketing Communications

If you opt in, we may send marketing emails or texts about our Services. You can opt out at any time by:

Clicking the unsubscribe link in our emails,

Replying STOP to SMS (where applicable), or

Contacting us at [email protected].

(For U.S. commercial email, opt-out requirements are governed by the CAN-SPAM Act.)

4) How We Share Information

We may share information with:

Service providers that help us operate the Services (hosting, analytics, customer support, email delivery, messaging/telephony, automation/CRM tools)

Payment processors (e.g., Stripe) to process transactions

Legal/compliance partners if required by law, subpoena, court order, or to protect rights, safety, and security

Business transfers if we’re involved in a merger, acquisition, financing, or sale of assets (with appropriate safeguards)

We do not sell personal information in the traditional sense. If you operate in jurisdictions that define “sale” or “share” broadly (such as for certain advertising uses), see “Your Privacy Rights” below.

5) Payment Processing

Payments are processed by third-party processors (for example, Stripe). Your payment card details are collected and processed directly by the processor under their own terms and privacy practices. We may receive limited payment-related information (such as payment status, last four digits, billing ZIP, and transaction IDs).

6) Cookies & Tracking

We may use cookies and similar technologies for:

Essential site functionality

Remembering preferences

Analytics and performance measurement

Advertising measurement and/or retargeting (if enabled)

You can control cookies through your browser settings. Note: disabling cookies may affect site functionality.

7) Data Retention

We retain information for as long as necessary to:

Provide the Services

Meet legal, accounting, or compliance requirements

Resolve disputes and enforce agreements

Retention periods vary depending on the type of information and applicable legal obligations.

8) Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9) Children’s Privacy

Our Services are not directed to children under 13 (or under 16 where applicable). We do not knowingly collect personal information from children.

10) Client Data (If You Use Our Services for Your Customers)

If you use our Services to manage information about your own customers or leads (“Client Data”), you are responsible for ensuring you have the appropriate rights and consents to collect and use that information. We process Client Data on your behalf to provide the Services.

If you are an end customer of one of our clients and want to exercise rights related to Client Data, you may need to contact the business you interacted with directly.

11) Your Privacy Rights (U.S. / California / EU and Elsewhere)

Depending on your location, you may have rights to request:

Access to personal information

Deletion

Correction

Information about sharing/disclosure practices

Opt out of certain processing/sharing (where applicable)

California (CCPA/CPRA): California may require a “notice at collection” describing categories collected and purposes, presented at or before collection.

EU/UK (GDPR): Transparency rules may require additional information at collection (identity, legal basis, retention, rights, etc.).

To exercise your rights, contact [email protected] with the subject line “Privacy Request.”

12) SMS Communications

If you opt in to receive SMS messages from Easy Reach AI, you may receive messages related to demo scheduling, onboarding, support updates, account notifications, and promotional messages only if you separately consent.

Message frequency varies. Message and data rates may apply.

Users may opt out at any time by replying STOP. For assistance, reply HELP or contact [email protected].

We do not share, sell, or distribute phone numbers to third parties for marketing purposes.

13) International Transfers

If you access our Services from outside the United States, your information may be processed in the U.S. and other countries where we or our providers operate.

14) Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date will change when we do.

15) Contact Us

Easy Reach AI
Address: 6535 W Pinsettia Dr, Glendale AZ 85304
Email: [email protected]
Phone: